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| Frequently Asked Questions |
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- How does it work?
- How long does it take?
- What files I get and how should I use them?
- Are all the designs original?
- What if I’m not happy with my design when it’s done?
- I already have a logo (or brochure, banner, flyer, etc.); can you make changes to it?
- What about ownership?
- How do I protect my logo as a trademark?
- Why do I need a logo?
- Why shouldn’t I use “clip art” for my logo?
- Do you accept credit cards?
- How does it work?
Place your order either by phone or email. Just tell us a little about your organization and what you’d like your logo to look like. Within 3 business days we’ll create at least 3 logo concepts.
Select one of the concepts to further refine and make revisions to. You can also combine elements from several of the logos. With unlimited revisions we’ll work with you to come up with a design that you are completely satisfied with.
Our professional designers will revise your design and email it to you within 2 business days. You will receive several easy to use files including EPS, JPG, and GIF for use by your professional printer or from your own computer.
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- How long does it take?
Our professional designers will email your initial designs within 3 business days and revisions within 2 business days.
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- What files I get and how should I use them?
You will get your logo in several popular formats for your ease of use.
EPS – vector file that can be increased or reduced in size without a loss of quality, good for use when you work with a print house
JPG – useful to share or use in your own programs such as Word and PowerPoint as well as for use on a web site
GIF – this file type uploads very quickly and is good for Internet use
(Other formats available upon request.)
For other designs you will receive a high quality PDF. PDFs are good for web sharing and printing. They are generally accepted by printers everywhere. (Other formats available upon request.)
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- Are all the designs original?
Yes, all the designs are original creations of the design team here at Designeze.com. Each design is only sold one time.
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- What if I’m not happy with my design when it’s done?
We offer unlimited revisions for all of our designs. Most projects are completed with a few rounds of revisions but we'll work on it until you are completely satisfied. If, for some reason we are not able to complete your design to your 100% satisfaction we'll return your money.
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- I already have a logo (or brochure, banner, flyer, etc.); can you make changes to it?
Yes, we can absolutely update or make changes to your existing designs. Just send us what you have and let us know what changes you'd like.
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- What about ownership?
You will own your logo. So you may use it in any way for your professional marketing and promotional purposes, however designs may not be used in design templates or applications intended for resale or sub-license, re-sell, rent, lend, assign, gift or otherwise transfer or distribute. Designeze.com does reserve the right to use any designs for its own portfolio.
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- How do I protect my logo as a trademark?
There are several options when it comes to protecting your logo.
Under Common law rights all you have to do to establish your rights in a mark is to begin using it to identify your products or services. It is free and you don’t have to register it; simply attach your mark to your products and services and you have the right to defend it in court. You can gain a little more protection by registering your mark with the state or states in which you are doing business. The cost and specific laws vary from state to state. A Federal Registration with the U.S. Patent and Trademark Office serves as presumed notice of first use, and can make your mark virtually incontestable after five years although it can be complicated and expensive process. Only federally-registered marks may use the ®.
Consult a trademark lawyer or specialist for more information.
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- Why do I need a logo?
Your logo reflects upon you company and positions you in the market. Your logo can reach your customers and convince them of the worth of your products. Because there are so many identities out there it is essential for your logo to have meaning. A good logo has the power to draw customers in and keep them coming back.
Your logo is one part of your “brand identity”. Brand identity is basically what your customers see, read, hear, experience, about your company/product which directly influences how they feel about and feel about your company and whether or not they use your products/services.
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- Why shouldn’t I use “clip art” for my logo?
While clip art has its place in desktop publishing and various newsletters, steer clear of the clip art when it comes to your brand identity.
Poorly thought out brand identity and unprofessional accompanying design could actually do more harm to your company’s image than none at all. A high-quality logo will increase exposure, give competitive differentiation, and influence positive reception by audiences and markets. Your business deserves a customized professional logo.
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- Do you accept credit cards?
Yes, we accept Visa, Master Card, American Express, and Discover. We can also accept payment via Paypal. All transactions are secure.
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